Our Terms and Conditions
Cancellation and No Show Policy
We bring to your attention that we have a cancellation and no show policy which includes a cancellation fee. In summary the cancellation policy is as follows:
Rescheduling driving lessons
If you reschedule a Lesson with less than 24 hours advance notice of the scheduled time, we reserve the right to consider the Lesson cancelled and charge as set out below.
Cancelling a driving lesson
If you cancel a lesson with less than 24 hours notice, the Lesson Cost will be credited as follows:
If the period of notice prior to the scheduled Lesson is 12 hours or less: No credit
If the period of notice prior to the scheduled Lesson is more than 12 hours but less than 24 hours: 40% of the Lesson Cost
Lateness and non-attendance (No-shows)
If you arrive late for a Lesson the Instructor shall only be able to offer you the remaining Lesson time if they have a commitment to another Lesson immediately after, and you will be charged for the full Lesson Cost for the Lesson.
If you are more than 10 minutes late for a Lesson without notifying us we reserve the right (at the Instructor’s reasonable discretion) to cancel the Lesson and charge the full Lesson Cost.
If you do not attend a Lesson (No Show) we reserve the right to cancel the Lesson (at the Instructor’s reasonable discretion) and charge the full Lesson Cost for the Lesson.